Self-service shipping, booking to billing, done online.
A 24/7 customer portal where shippers book, track, document, and pay themselves — and ASTRA AI takes booking to billing automatically.
ASTRA AI automates the full order flow
No agent dependency, any timezone
Port-to-port tracking by booking, container, BL
Integrated with ERP, EDI, and operations
Key capabilities
Six capabilities, one platform: from online booking to conversational AI.
Customers create, modify, reuse, and cancel bookings, and save templates and drafts for faster repeat shipments, all without agent involvement.
Track cargo by booking, container, or Bill of Lading number, with instant status updates across every milestone of the shipping lifecycle.
Submit SIs, manage BL details, request amendments, and access shipping documents digitally, with no paperwork.
Pay invoices and freight charges through an integrated payment gateway, and view full statements and outstanding balances in one place.
Access up-to-date vessel schedules, transit times, tariffs, and freight rates to plan shipments and costs with precision.
AI voice commands, natural-language shipment search, and predictive tracking alerts turn booking, documentation, and tracking into a conversation.
Feature spotlight · Conversational shipping
ASTRA AI brings voice commands, natural-language shipment search, and predictive tracking alerts to the portal. Customers ask for a schedule, raise a booking, or find a container in plain language, and ASTRA handles bill of lading processing, VGM submission, and billing automatically.
Proven in operation
Four ways shippers, consignees, and liner teams run it every day.
One Asia-based liner cut booking processing time by 45% and onboarded 60,000+ portal customers in six months, giving customers self-service booking, documentation, payments, and tracking.
Read articleCustomers submit SIs, manage BL details, request amendments, and access shipping documents online, with no paperwork.
Track cargo using booking, container, or BL number, with instant status updates across every milestone.
Pay invoices and freight charges online and view full account statements, eliminating manual billing cycles.
See Portal on your liner operations
We'll show Portal configured against your routes, vessels, or workflows — no generic deck. Portal is part of the SVM Liner Resource Planning.
Frequently asked questions
Yes, customers can create, modify, reuse, and cancel bookings, as well as save templates and drafts for faster and more efficient booking management.
The portal provides real-time shipment visibility, allowing users to track cargo using booking, container, or Bill of Lading numbers across the entire shipping lifecycle.
Yes, customers can view up-to-date vessel schedules, transit times, tariffs, and freight rates to plan shipments effectively.
Yes, users can submit shipping instructions, manage Bill of Lading details, request amendments, and securely access shipping documents online.
Yes, the portal provides a comprehensive financial overview, including invoices, transaction history, and outstanding balances for better financial transparency.
The platform offers 24/7 access to booking, tracking, documentation, schedules, and financial data, reducing dependency on manual support and improving operational efficiency.
Yes, the platform includes secure document management with controlled access and audit capabilities, ensuring safe handling of critical documents like Bills of Lading.
Yes, the solution integrates seamlessly with booking systems, invoicing, EDI, and other operational modules to ensure real-time data synchronization.
The portal is designed for shippers, consignees, shipping lines, and logistics teams to manage shipments, documentation, and financials through a unified digital interface.
Solverminds E-Commerce Portal is a digital self-service platform that enables customers to manage bookings, track shipments, access documents, and view financial data in real time within liner shipping operations.
Why it matters
Solverminds E-Commerce Portal is a next-generation digital freight management platform for global shipping lines, logistics companies, and trade partners. It connects booking, shipment tracking, documentation, and financial processes across the entire cargo lifecycle, using AI-driven automation and real-time container visibility to improve operational efficiency and decision-making.
With AI voice commands, natural-language shipment search, and predictive tracking alerts, the portal makes shipment management faster, smarter, and more intuitive. From automated bill of lading processing and VGM submission to instant freight rate access and cargo insurance integration, every workflow is optimised for speed, accuracy, and self-service.
Built for shippers, consignees, and freight forwarders, the portal integrates natively with booking, invoicing, EDI, and ERP systems, and broadcasts data from LRP in real time. It gives every trade partner one secure, 24/7 interface for the whole shipment, from first booking to final invoice.
E-Commerce Portal vs. traditional methods
Shipment tracking
Booking management
BL issuance
Rate & schedule access
System integration
Availability
| Capability | Portal platform | Manual process |
|---|---|---|
| Shipment tracking | ✓ Real-time | ✗ Email-based |
| Booking management | ✓ Self-service | ✗ Phone / fax |
| BL issuance | ✓ Digital & audited | ✗ Manual process |
| Rate & schedule access | ✓ Instant | ✗ Agent dependent |
| System integration | ✓ API / EDI | ✗ Siloed systems |
| Availability | ✓ 24/7 | ✗ Office hours only |
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