Maritime sales pipeline. AI voice input.
SVM CRM is a purpose-built customer relationship management solution tailored for the maritime industry. Streamlines the complete sales lifecycle from lead generation to deal closure — enhanced speed, visibility, and operational efficiency. Easily capture, qualify, and convert leads, manage opportunities, and monitor client activity using seamless voice or text-based input for real-time updates.
Key capabilities
Capture leads, quotes, tasks, and minutes using AI-powered voice-to-text input.
Update customer records on the go via voice — anytime, anywhere via mobile CRM.
Seamless integration with Microsoft Teams for real-time CRM updates and alerts.
Automate follow-ups and receive actionable insights for timely customer engagement.
Faster quote cycles with streamlined approvals and in-field access.
Syncs with Gmail, Outlook, and Office 365 for email tracking and calendar events.
Track sales performance, monitor leads, visualize customer interactions through real-time dashboards.
Visualize and manage daily customer visits on a live map for better route planning.
Related in Commercial & Customer Experience
See CRM on your nvocc operations
We'll show CRM configured against your routes, vessels, or workflows — no generic deck. CRM is part of the SVM NVOCC platform.