Speak a lead. Track every deal. Close with 360° clarity.
The maritime sales platform where you speak a lead and the CRM fills itself. Get 360° customer visibility and a live pipeline across every trade lane.
Lead capture to closed deal, one platform
Multi-stage deal tracking in real time
Automated alerts on tasks and at-risk accounts
AI voice capture, no forms to fill
Key capabilities
Six capabilities, one platform, from first-touch lead to closed deal.
Capture, qualify, and track every shipping lead from first contact to close.
Visualise every deal stage in real time across all trade routes and regions.
Monitor your full commercial pipeline and team activity at a single glance.
Schedule follow-ups, log meetings, and record minutes of meeting without leaving the CRM.
Instant search across all records. Pull full customer history in seconds, even mid-call.
Link CRM records to bookings, shipments, and operations for full customer context.
Feature spotlight · Speak, don't type
Hit the mic on Lead Summary, speak the details naturally, and SVM CRM transcribes, maps, and creates the lead automatically. No typing. No forms. Full CRM entry in seconds.
Proven in operation
Four workflows sales teams run in SVM CRM every day.
Sales teams handling hundreds of inbound leads use SVM CRM to prioritize, qualify, and route leads automatically, reducing response time and ensuring no opportunity slips through the cracks.
Reps plan their week, set follow-up reminders, and log daily activities inside SVM CRM, ensuring every customer conversation is tracked and followed up on time, consistently.
Sales managers use live dashboards to run weekly pipeline reviews, forecast quarterly revenue, and coach underperforming reps, all with real-time data, no manual reporting needed.
Revenue tracking and activity monitoring identify accounts going quiet, enabling proactive outreach before a customer is officially lost to a competitor.
See CRM on your liner operations
We'll show CRM configured against your routes, vessels, or workflows — no generic deck. CRM is part of the SVM Liner Resource Planning.
Frequently asked questions
SVM CRM is a Customer Relationship Management platform by Solverminds, designed for B2B sales teams, especially in industries like logistics, freight, and enterprise services. It helps sales managers and reps manage leads, track customer interactions, and grow revenue efficiently.
SVM CRM continuously tracks customer activity and revenue patterns. If a customer has not been contacted recently or engagement has dropped, the system surfaces these accounts so your team can act proactively, before a relationship deteriorates.
Yes. Sales representatives can plan their week, schedule follow-ups, and log every daily customer interaction directly within SVM CRM. This ensures activity is never forgotten and managers always have a clear view of team performance.
Yes. SVM CRM is built to link customer profiles with shipping, transaction, and operational data, making it especially powerful for logistics and freight companies that want full business context inside their sales platform.
SVM CRM is designed to be easy to use from day one. Most teams are fully operational within days of setup. Our onboarding team provides guided implementation and training to ensure a smooth, fast go-live.
Yes. SVM CRM includes AI-powered voice-to-text capabilities that allow reps to log calls, update activity notes, and capture lead details hands-free. Intelligent automation handles routine data entry so your team stays focused on selling.
Absolutely. SVM CRM provides live dashboards that give sales managers a real-time view of pipeline health, individual rep activity, deal stages, and revenue forecasts, eliminating the need for manual status updates or weekly reporting calls.
Yes. SVM CRM is built to scale from growing mid-market sales teams to large enterprise organisations. The platform supports multi-user access, role-based permissions, and configurable workflows to match the complexity of any sales operation.
Why it matters
Solverminds CRM is a purpose-built customer relationship management platform for the liner shipping industry. Designed for container shipping lines, freight forwarders, and maritime logistics companies, it covers the full sales cycle from lead capture to deal closure. With AI-powered voice logging, live pipeline tracking, 360-degree customer profiles, and deep integration with vessel scheduling systems, SVM CRM helps commercial teams reduce churn, shorten sales cycles, and grow revenue across global trade lanes.
Unlike generic CRM platforms, SVM CRM links every customer profile to bookings, shipments, and transaction history, giving commercial teams full 360-degree context in one screen. Live pipeline dashboards show every deal stage, rep activity, and revenue forecast in real time, with no manual reporting required.
AI-powered voice-to-text captures leads and logs interactions hands-free, while at-risk account alerts surface customers going quiet so teams can re-engage before a relationship is lost. Most teams are fully operational within days, not the weeks or months a generic platform can demand.
SVM CRM vs. generic CRM platforms
Sales-native data model
Live pipeline tracking
360° customer view
AI & voice automation
At-risk account alerts
Setup & onboarding
| Capability | CRM platform | Manual process |
|---|---|---|
| Sales-native data model | ✓ Built in | ✗ Generic |
| Live pipeline tracking | ✓ Real-time | ✗ Delayed |
| 360° customer view | ✓ Unified | ✗ Fragmented |
| AI & voice automation | ✓ AI native | ✗ Not available |
| At-risk account alerts | ✓ Automated | ✗ Manual only |
| Setup & onboarding | ✓ Days | ✗ Weeks / months |
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